Helio Cleaning
Professional cleaning detail

A separate way to find cleaning support

Helio Connect

Explore a separate application designed to connect households, hosts, property managers, and businesses with independent cleaning providers in Punta Cana.

Account creation and all marketplace activity continue in the separate Helio Connect application.

Sign in to Helio Connect (Opens the separate Helio Connect application)

Choose the right service model

Managed by Helio or arranged through Helio Connect

Helio Managed Cleaning

For customers who want Helio Cleaning to receive and coordinate their cleaning request.

  • Helio receives and reviews the request.
  • Helio prepares or approves the price and service scope.
  • Helio assigns employees or managed teams.
  • Helio coordinates the service process and customer support.

Helio Connect

For customers who prefer to use a separate application to explore independent-provider options.

  • Customers create and manage an account in the separate app.
  • Independent providers control their own availability and offered services.
  • Providers may submit or discuss their own prices inside the app.
  • The customer chooses a provider under the marketplace terms shown in the app.

Who it is for

Cleaning connections for many property types

Homeowners

Support for primary homes and second residences.

Renters

Options for apartments, condos, and move-related needs.

Airbnb hosts

Provider discovery for rental cleaning needs.

Villa owners

Flexible support for larger private properties.

Property managers

A separate workspace for multi-property needs where available.

Offices

Cleaning-provider options for professional spaces.

Restaurants

A starting point for discussing commercial cleaning scope.

Businesses

Provider discovery for eligible commercial locations.

How it works

Start in the app and review the current options there

The application is the source of truth for account features, provider participation, availability, prices, and scheduling.

  1. 01Open the separate Helio Connect application.
  2. 02Create the account type offered for your needs.
  3. 03Add service or property details inside the app.
  4. 04Review eligible provider responses and any available terms.
  5. 05Choose an option only after reviewing the provider and price information.
  6. 06Schedule through the application when that option is available.

Membership value

One place for your Helio Connect activity

Depending on the features currently enabled for your account, the application may offer tools that make repeat cleaning needs easier to organize.

Saved account details
Property organization
Private service requests
Provider responses
Quotes and messaging
Scheduling tools
Service history
Business tools
Professional cleaning detail

Clear verification details

Review completed checks inside the application

Verification details and completed checks are displayed on eligible provider profiles when available. Review the profile, service terms, price, and current policies before selecting a provider.

Independent providers are not presented as Helio Cleaning employees. A profile should not be treated as insured, licensed, certified, background checked, or guaranteed unless that specific status is displayed and documented in the application.

Helio Connect FAQ

Questions before you continue

Helio Connect is a separate application for exploring cleaning services offered by participating independent providers. Current account and marketplace options are shown inside the app.

Choose how you want to continue

Enter the separate app to explore Helio Connect, or stay with Helio Cleaning to request a managed cleaning service.